Authorization Problems

Discussion in 'News' started by Otomi, Jan 16, 2019.

  1. Otomi

    Otomi Житель форума Staff Member Community Manager

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    upload_2019-1-16_17-20-58.png

    Heroes!

    If you have any authorization problems with Jade Dynasty today, please, post your info in this thread:
    - server number
    - nickname
    - mobile ID

    You can also send a ticket to our support: support@101xp.zendesk.com and do not forget to specify the game you play.

    We apologize for these inconveniences. Our technical specialists are working on solving this problem.
     
  2. Sensei

    Sensei Житель форума

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    28218502 Mobile ID
    Ritual 2 US
    Mystique
     

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  3. PuffyBear

    PuffyBear Житель форума

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    Help fix my friend account

    server number : S1 Immortality
    nickname : Sea
    mobile ID : 27967212
     
  4. Hell

    Hell Житель форума

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    My character were missing . it is already 2 day now ,
    Nickname : player28298000
    Sever : ceremony
    Mobile ID : 29559071
     

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    Last edited: Jan 18, 2019
  5. Otomi

    Otomi Житель форума Staff Member Community Manager

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    Hello! Unfortunately, now we need a bit more info to return your characters. Please, can you make a screenshot like in the attachment as we need your both mobile and 101xp IDs? [​IMG]
     
  6. PuffyBear

    PuffyBear Житель форума

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    IMG_20190118_211109.jpg IMG_20190118_211109.jpg
    number : S1 Immortality
    nickname : Sea
    mobile ID : 27967212
     
    Last edited: Jan 18, 2019